ExactDrive is excited to be included in a recently article posted on Forbes.com. Post written by Tim Nichols of ExactDrive Inc.
For a business to succeed, consumers must view it as a credible authority in its space and trust that it offers something of value to them. Of course, trying to establish your company’s credibility when you are new to a market can feel like a chicken-or-the-egg kind of situation: How can you be seen as trustworthy and credible when you haven’t yet built a strong reputation in your industry?
Here, 15 experts from Forbes Agency Council talk about the most potent ways they’ve witnessed brands establish credibility with consumers. Follow these insightful tips to grow your business’s reputation as a reliable source of valuable products, services and information, creating a foundation of trust upon which you can continue to build strong relationships with your customers.
5. Always Be Consistent
Establish a strategy, set expectations with the client and then follow through, no ifs, ands or buts. Once you are known for that, focus on always overdelivering in all ways possible. Last but not least, don’t forget about always executing A+ customer service. Listen twice as much as you talk. - Timothy Nichols, ExactDrive, Inc.