ExactDrive is excited to be included in a recently article posted on Forbes.comPOST WRITTEN BY: Tim Nichols, co-founder of ExactDrive Inc.

No brand wants to get bad press, but sooner or later, some negative feedback is bound to pop up. It might be a disgruntled customer complaining on social media or a review website, or a litigious employee suing the company for a perceived injustice. Either way, it's easy for an isolated incident like this to gather steam and explode into a full-blown public relations crisis.

While you can't prevent or predict unfavorable media attention, you can mitigate the damage and stop it from ruining your reputation by having the right preparation and response strategies in place. Follow this advice from 12 Forbes Agency Council members if you want to stop a massive PR crisis before it happens.

Images courtesy of FAC members. Members of the Forbes Agency Council Weigh In.

Full article can be found here.
 

Topics: Forbes, Forbes Agency Council, PR Stunts

Tim Nichols

Written by Tim Nichols

Tim Nichols is a founding partner at ExactDrive, a digital media buying agency with white label, reseller and managed service options available. ExactDrive plans, manages, and optimizes online advertising campaigns with the objective of delivering measurable value and empowering clients to find precisely targeted audiences. ExactDrive has offices in Minneapolis, MN and Milwaukee, WI.

Tim Nichols is also a contributing author on Forbes.com.