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Neuroscience & Marketing

Posted by Tim Nichols on Sep 15, 2014 8:00:00 AM

In June, Facebook came under heavy fire for revealing that it had run a week-long experiment on its network in 2012 that intentionally manipulated the emotions of users without telling them. The purpose of the experiment was to find out how mood transferred through social groups - would seeing a sad status make people feel sad? What about happy updates?To test this, Facebook experimented with nearly 700,000user accounts, by posting either more negative or more positive updates on their news feeds than normal. They then tracked what all the users posted after they viewed the news feeds.

The exercise incited heavy criticism from Facebook users and regulating bodies, who are investigating whether the social media site hasbroken data protection laws with their research.

Despite the concern about this experiment, companies are increasingly experimenting with neuromarketing (the study of consumers' sensorimotor, cognitive, and affective response to marketing stimuli), in order to find new ways of engaging with them.

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Topics: Marketing Strategy, Neuroscience, Neuromarketing, Cognitive

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