ExactDrive Advertising News

Experiential Marketing On The High Street

Posted by Tim Nichols

Sep 25, 2014 8:00:00 AM

As our lives become busier and hitting the high street seems more of a hassle than a pleasure, the lure of the Internet is hard to resist. Researching online before we buy is pretty imperative these days, and we head straight for our laptops, tablets and smartphones to get the lowdown on new products.

It’s nosurprise that savvy shoppers trust recommendations and reviews from their peer group far more than the “you’re worth it” spiel thrown at them by advertisers. And online shopping suits customers and retailers alike. The latter can showcase their goods with lower overheads and the worldwide web allows them to widen their reach. On top of this, online shoppersprovide brands with valuable data about their customers, and thisonline interaction allows for an ongoing relationship once the initial transaction has taken place.

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Topics: Internet Advertising, E-Commerce, Experiential Marketing, Geomarketing

Building Customer Loyalty Through E-commerce

Posted by Tim Nichols

Sep 24, 2014 7:30:00 AM

In today’s ultra-competitive e-commerce market, it’s harder than ever to earn and maintain customer loyalty. There arean ever-growing number of businesses competing in the same market-space for the same customers’ dollars, and an abundance of choice for the discerning consumer. This means that businesses need to work that much harder to retain customers.

Studies from the U.S. Small Business Administration and U.S. Chamber of Commerce has found that acquiring new customers can cost five to seven times more than simply retaining existing customers, so it is within the interest of businesses to pay as much attention to customer retention as acquisition. In order to do this, it is imperative to have a good retention strategy in place.

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Topics: retargeting, E-Commerce, Demographic Targeting, Customer Service, Customer Loyalty

Twitter To Become An Online Shopping Mall With Buy Now Button

Posted by Tim Nichols

Sep 14, 2014 8:43:00 AM

For a long time, Twitter's revenue stream has been made up almost entirely of advertising dollars, but last week, the social media company announced that it is diversifying, by taking a step into the world of e-commerce.

The social networking company is currently trialing a system that enables businesses to embed “buy now” buttons in their tweets, so customers can purchase products directlythrough the site. The button is being marketed as a fun way for users to shop and find deals on exclusive merchandise, but the new offering ultimately represents the company's latest bid to claw back revenue, following a decline in user growth.

The feature is initially being tested on a small group of brandsincluding, The Home Depot, Burberry and non-profit group (RED), but Twitter expects to roll the service out and increase the visibility of its e-commerce tweets, in the lead up to the holiday shopping season.

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Topics: Shopping Online, E-Commerce, Twitter, Social Media Advertising, Social Media

The Rise Of Social Commerce

Posted by Eric Greener

Jul 31, 2014 10:30:00 AM

Frozen food brand Birds Eye recently celebrated the launch of its new ‘Inspirations’ range of meals by delving into the world of experiential marketing. As part of a social commerce experiment to measure the returns of Instagram, the Iglo Group owned business opened up a pop-up restaurant with a difference. In a world-first, customers were invited to settle their bill by taking photos of their meals and uploading them to Instagram, tagging #BirdsEyeInspirations.

Birds Eye introduced the ‘pay-by-picture’ campaign after consumer research revealed that 52% of Britons regularly take photos of their meals, with one in ten of us taking at least one snap of our food every week. This is backed up by the fact that there are currently 90 million photos of food on Instagram with a #food hashtag. Yes, that was 90 million.

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Topics: E-Commerce, Twitter, Social Media, Social Commerce, Instagram

Is Retargeting Prematurely Unwrapping Holiday Presents?

Posted by Adam Parikh

Dec 23, 2013 9:19:00 AM

Who would have thought retargeting is working too well? Was your significant other less than surprised when they unwrapped their present? Several friends have complained about retargeting ads showing up displaying potential gifts in banner ads to their significant other, the sassy kids are even less impressed, yawning while opening the bat mobile Lego they knew was already under the wrapper.  "Thanks Mom", they drone, so much for the surprise. I recently read the popular blog post, "How Ad Retargeting Ruined Christmas" by Danny Sullivan complaining about a similar scenario.

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Topics: Online Advertising, retargeting, Advertising Strategy, Happy Holidays, Shopping Online, E-Commerce

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